📦 Orders & Shipping
🔹 Where do we ship?
All Spain & all Europe by email orders. Our Shippment provider is SEUR.
How long does shipping take? Costs?
Delivery times vary by location, but usually take 3-7 business days within Spain (8€) and 10-15 business days for european orders(15-35€).
How can I track my order?
Once your order ships, you’ll receive an email with a tracking number so you can monitor your package in real-time.
🔄 Returns & Exchanges
Can I return or exchange an item?
Yes! We accept returns and exchanges within 15 days of delivery, as long as the item is in its original condition and the buyer paid the cost of return.
How do I request a return?
Email us at [info@shutosociety.eu] with your order number and the reason for the return. We’ll guide you through the process.
📏 Sizing & Products
How do I choose the right size?
Check out our size guide on each product page. If you're between sizes, we recommend sizing up for an oversized fit.
Example: 185cm guy with 90kg is an XL at Regular Fit & Oversized Fit
All t-shirts are unisex.
How should I care for my clothes?
Wash inside out, no more than 40 degrees, iron inside out, do not spin.
💳 Payments & Security
What payment methods do we accept?
We accept credit/debit cards (Visa, Mastercard, etc.), PayPal, and other secure payment options.
Is it safe to shop at Shuto Society?
Yes! We use secure and encrypted payment gateways to protect your information and we have professionals ready to help at any point.